ARDI SETYO ANGGORO
BUSSINESS PLANNER
Business Management graduate with experience in small business operations, customer relations, HR administration, negotiation, and business planning.
About Me
I am a Business Management graduate from Universitas Komputer Indonesia with hands-on experience in managing small business operations and human resources administration. As the owner of Kalingga Outdoor, I have experience in customer service, inventory management, marketing, quality control, and negotiating with customers, vendors, and business partners.
I also gained professional experience as an HR Recruitment Associate at PT Universal Support Services, where I supported employee onboarding, personnel administration, recruitment processes, and the implementation of company policies. I am interested in business planning, operations management, customer relations, and business development, and I am motivated to continuously improve my skills while contributing to organizational growth.
Work Experience
JULY 2025-SEPTEMBER 2026
HUMAN RESOURCE
UNIVERSAL SUPPORT SERVICES
1. Coordinated new employee orientation and onboarding processes.
2. Processed and maintained employee personnel documentation.
3. Supported recruitment, staffing, and employee administration activities.
4. Assisted with training records, grievances, and performance evaluations.
5. Managed employee leave and attendance-related documentation.
6. Explained company policies, benefits, and procedures to employees and job applicants.
7. Supported HR administrative tasks to ensure accurate and organized employee records.
MARCH 2020-PRESENT
OWNER
KALINGGA OUTDOOR
1. Managed daily business operations, including customer service, inventory, and sales activities.
2. Developed and implemented marketing strategies to attract and retain customers.
3. Monitored product quality and inventory availability to support smooth business operations.
4. Negotiated with suppliers, vendors, and customers to achieve beneficial business agreements.
5. Maintained strong customer relationships and handled customer inquiries and complaints.
6. Managed purchasing, pricing, and basic financial records for daily business activities.
7. Planned business development strategies to support growth and long-term sustainability.
8. Coordinated operational activities to ensure efficient and consistent service quality.
Education
2022-2026
BACHELOR OF MANAGEMENT
UNIVERSITAS KOMPUTER INDONESIA
Certifications
TOEFL Certificate – Score 510
